Conduct

Conduct, an integral part of our strategy

Our conviction is that the success of BNP Paribas depends directly on the behaviour of each employee. This requires ensuring the engagement of all employees across the Group and earning the trust of our partners, clients and shareholders. This spirit has shaped our Code of Conduct, which expresses what we aspire to be: one of the most respected European banks with a global reach.

The BNP Paribas Code of Conduct

Our Code of Conduct applies to all BNP Paribas employees and is defined by the Conduct & Ethics board. It is publicly available here, and reinforced at the business level by our principles and guidelines. There are seven themes that encompass our Group Code of Conduct.

Customer’s interest

Understanding customers’ needs
Ensuring fair treatment of customers
Protecting customers’ interests and confidentiality
Communicating transparently in sales and marketing
Dealing fairly with customers complaints

Professional ethics

Never using inside information in personal transactions
Avoiding conflicts of interests in outside activities
Taking measures against bribery and corruption

Group protection

Building and protecting the BNP Paribas Group’s long-term value
Protecting the Group’s information
Communicating responsibly
Acting ethically with external parties
Taking risks responsibly while ensuring close risk control
Being responsible when leaving the BNP Paribas Group1

Market integrity

Promoting free and fair competition
Complying with market abuse rules
Managing conflict of interests

Respect for colleagues

Applying best standards in professional behavior
Rejecting any forms of discrimination
Ensuring the safety of the workplace

Involvement with society

Promoting respect for Human Rights
Protecting the environment and combating climate change
Acting responsibly in public presentation

Financial security

Fighting against money laundering, bribery, corruption and terrorist financing
Complying with sanctions and embargoes

Enablers for change

Digital

Creating long-term value in a radically changing digital environment

People

Leading and supporting the human dimension of the cultural transformation of CIB

Sustainability

Our aim is to become a role model for sustainable finance and maintain responsible client relationships

Conduct

Promoting exemplarily and consistent conduct in our business practices